Privacy Policy

Muse Escorts Platform Ltd ("we", "us", "our") operates the Muse Escorts website and mobile applications (the "Platform"). We are committed to protecting your privacy and personal information in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our advertising directory to browse listings from independent service providers.

Due to the nature of our platform, discretion and privacy are paramount to our operations.

3.1 Platform Operations:

• Display service provider listings to platform visitors
• Process payments and manage accounts
• Verify age and identity for platform access
• Maintain platform security and prevent fraud

3.2 Platform Improvement:

• Analyze usage patterns to improve user experience
• Develop new features and services
• Conduct research and analytics

3.3 Legal Compliance:

• Comply with New Zealand laws including the Prostitution Reform Act 2003
• Respond to legal requests and court orders
• Protect against illegal activity

We do not sell or rent your personal information to third parties.

4.1 With Your Consent:

• Profile information visible to other platform users (as per your settings)
• Messages sent through our platform to intended recipients

4.2 Service Providers:

• Cloud database hosting (Supabase, hosted in Sydney, Australia) -- stores account data, profiles, and platform content
• Authentication provider (Clerk) -- processes login credentials, email addresses, and session management
• Email service provider (Resend) -- processes email addresses for transactional emails
• SMS service provider (Twilio) -- processes phone numbers for verification
• Security infrastructure (Upstash) -- processes IP addresses for rate limiting and fraud prevention
• Analytics (Google Tag Manager) -- processes anonymised usage data for site analytics and performance
• Payment processors -- processes payment information for advertising fee transactions (provider details will be disclosed here when payment processing is implemented)

4.3 Legal Requirements:

• When required by New Zealand law
• To respond to legal process or government requests
• To protect our rights, property, or safety
• To prevent fraud or investigate potential violations

4.4 International Data Transfers:

Your personal information may be processed by service providers located outside New Zealand:

• Our primary database is hosted in Sydney, Australia (Supabase, ap-southeast-2 region)
• Authentication, email, SMS, security, and analytics services are provided by US-based companies (Clerk, Resend, Twilio, Upstash, Google)

We ensure all international service providers maintain data protection standards comparable to the Privacy Act 2020 through contractual agreements. By using our platform, you acknowledge that your information may be transferred to and processed in Australia and the United States for the purposes described in this policy.

We implement security measures to protect your personal information:

• SSL/TLS encryption for all data transmission
• Secure data storage with access controls
• Row-level security policies on database tables
• Authentication via a dedicated third-party provider (Clerk)

However, no internet transmission is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.

Under the Privacy Act 2020, you have the following rights:

To exercise your rights, contact us at support@museescorts.co.nz. We aim to respond within 5 business days, and in all cases within 20 working days as required by the Privacy Act 2020.

We use cookies and similar technologies to:

• Maintain your login session
• Remember your preferences
• Analyze platform usage
• Improve security

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

For a complete list of cookies used on our platform, including cookies set by our authentication provider, please see our Cookie Policy.

We retain your information for as long as necessary to:

• Provide our platform services
• Comply with legal obligations
• Resolve disputes and prevent fraud
• Enforce our terms of service

When you delete your account, we will remove all your personal information within 30 days. This includes profile data, photos, verification records, and account credentials. The only exception is records subject to an active legal investigation or law enforcement request at the time of deletion.

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

• Post the updated policy on our platform
• Update the "Last Modified" date
• Notify users of significant changes via email
• Provide 30 days notice for material changes