Privacy Policy

1. Who we are

The agency collecting your information under the Privacy Act 2020 is Muse Escorts, New Zealand. Contact: Muse Escorts admin, support@museescorts.co.nz.

"Muse", "we" and "us" mean Muse Escorts. "You" means whoever is reading this: a visitor browsing the directory, an advertiser with a listing, or an agency that lists escorts.

Because of what this site is, discretion matters more here than on most websites. We collect as little as we can and this page sets out what we do with it.

2. What Muse is

Muse Escorts is an advertising directory for independent escorts and agencies in New Zealand. Visitors browse listings and contact an advertiser directly on the advertiser's own phone through WhatsApp, SMS or a phone link. Muse does not relay messages, take bookings or handle money between a visitor and an advertiser, so we never hold a record of who contacted whom or what was said.

Visitors do not have accounts. Advertisers (independent escorts and agencies) have a dashboard login at app.museescorts.co.nz. An agency uses one login to manage all of the escorts it lists; those escorts do not have logins of their own.

3. Information we collect

3.1 Visitors

If you are browsing the directory, we collect very little:

• Your click on the age gate confirming you are 18 or over. That is the whole of visitor age verification: a click, remembered in your browser for 24 hours. We do not ask visitors for ID.
• Usage data such as pages viewed, the page you came from, browser and device type, and approximate location, collected through analytics (see section 5).
• Profile views and taps on contact buttons, counted under a hash that changes every day (see section 5).
• Saved profiles, if you use the heart on a listing. These are stored in your own browser only. They never reach our servers and they disappear if you clear your browser data.

3.2 Advertisers and agencies

If you advertise on Muse, or run an agency that does, we collect:

• Account details: email address, mobile number, and the login records held by our login provider. An agency's phone number is verified once at signup, not once per escort.
• Listing content: display name, photos, description, rates, services, availability, location and the contact number shown on the listing. Everything on a live listing is public by design.
• A verification photo. This is stored for admin eyes only and is never shown publicly.
• Identity check outcomes from Didit (see 3.3).
• Dashboard records: the calendar, notes, tour dates and availability tools are your private diary. They are yours; we do not read them except to keep the site working or when you ask for help.
• Support emails and anything you send us.

3.3 Identity verification

Verified profiles have completed an ID document and live selfie check run by Didit, a specialist identity provider based in the European Union. Didit reads your government ID, confirms it shows you are 18 or over, and matches your live selfie to the portrait on the ID.

• Muse never receives or stores your ID document, the photos on it, your legal name or your date of birth.
• We keep only the outcome: pass or fail for each step, the confidence scores, the issuing country of the document, and limited fraud signals such as whether a VPN was detected and the country the check was completed from.
• Didit deletes the document, the selfie and the details read from the document once the check is processed. Didit may keep a face template (a numeric code that cannot be turned back into a photo) under its own retention policy, used so one person cannot verify several profiles. When you delete your account we ask Didit to delete that template.
• Verification proves one thing: the person who verified holds a government ID showing they are 18 or over, and their selfie matches it. It does not confirm listing photos, services, rates or availability.

3.4 Information agencies give us about the escorts they list

When an agency creates a listing, the agency supplies the escort's display name, photos, description, rates, availability and contact number, and declares that the escort has consented to being listed, is 18 or over, and has the right to work in New Zealand. Muse does not and cannot verify immigration status; that declaration is the agency's own. If you are listed by an agency and want your listing removed, email support@museescorts.co.nz. We will remove it without involving the agency.

3.5 Listings you ask us to import

If you already advertise elsewhere and ask us to bring your own listing across, we copy the text and photos you point us to, store the photos in our own storage, and put the result into your dashboard for you to check before it goes live. We only import a listing at the request of the person or agency it belongs to.

3.6 Reports

Anyone can report a listing through our report form or the bait and switch form on a profile page. Reports can be anonymous. If you leave an email address we use it only to reply about that report. We keep what you send us, including screenshots and links, for as long as the report is open and for the period described in section 10.

3.7 Prospective advertisers

We sometimes email or text escorts and agencies who advertise elsewhere to invite them to list on Muse, using contact details they have made public. Every message says it is from Muse Escorts and tells you how to unsubscribe or reply STOP, as the Unsolicited Electronic Messages Act 2007 requires. If you reply STOP or email us, we will not message you again.

4. How we use your information

4.1 Running the directory

• Publishing listings and showing them to visitors
• Keeping advertiser and agency accounts working, and sending account emails and SMS codes
• Ranking listings. Verified and active profiles rank higher.

4.2 Review and moderation

• Every new listing sits in a review queue and a Muse admin looks at it before it goes live, usually within 24 hours. Rejected listings get a reason and can be resubmitted.
• Photos added to a live listing go into a photo review queue and a Muse admin looks at them too.
• This is a look, not an approval or an audit. Advertisers stay responsible for what they publish. See our Content Guidelines.
• Looking into reports, and hiding, suspending or removing listings under our Terms of Service.

4.3 Safety and security

• Preventing one person from verifying several profiles
• Rate limiting and abuse prevention
• Acting on trafficking, exploitation and underage concerns, as set out in our Anti-Trafficking Policy

4.4 Understanding how the site is used

• Seeing which pages and listings get traffic so we can improve the directory
• Showing advertisers how many views and contact taps their own listing gets

4.5 Legal

• Meeting our obligations under New Zealand law, including the Prostitution Reform Act 2003
• Responding to lawful requests from Police and government agencies

5. Analytics

We use Google Analytics 4, loaded through Google Tag Manager, on the public site. It loads for every visitor; there is no consent banner. Google Analytics sets cookies and sends page views, the referring page, device and browser details and an approximate location to Google in the United States. The data is pseudonymous, not anonymous: Google attaches it to a random visitor ID rather than to your name, and the _ga cookie that holds that ID lasts two years. You can block it with your browser settings or with Google's opt-out browser add-on. Details are in our Cookie Policy.

Separately, Muse keeps its own counters of profile views and contact-button taps. These are keyed by a hash that rotates every day, so we can tell that a listing was viewed several times in one day without being able to link those views to you or to the next day's views. No raw IP address is stored with these counters.

6. Who we share information with, including overseas

We do not sell or rent personal information to anyone.

6.1 Public listings

A live listing is public. The display name, photos, description, rates, services, location and contact number an advertiser or agency chooses to publish can be seen by anyone who visits the site and can be indexed by search engines.

6.2 Service providers outside New Zealand

Under Information Privacy Principle 12 we must tell you when personal information goes overseas. These are the companies that store or process information for us and where they do it:

Each of these providers is bound by contract terms that require it to protect personal information to a standard comparable to the Privacy Act 2020 and to use it only to provide the service to us. Didit is also subject to European Union privacy law, which gives protection comparable to New Zealand's. When an advertiser starts the identity check, they expressly authorise their ID and selfie being sent to Didit in the European Union for that purpose; the check cannot be done any other way.

6.3 When the law requires

• To comply with New Zealand law or a lawful request from Police or a government agency
• To prevent or lessen a serious threat to someone's life, health or safety
• To investigate suspected trafficking, exploitation or underage involvement, which we escalate to Police

7. Security and breaches

We protect personal information with:

• TLS encryption on every connection
• Row-level security in the database so each account can only reach its own records
• Verification photos and identity check outcomes readable by Muse admins only
• Login handled by a dedicated provider (Clerk) rather than passwords we store ourselves

No system is perfectly secure. If a privacy breach happens, we assess it against the serious harm test in the Privacy Act 2020 and, where that test is met, we notify the Office of the Privacy Commissioner and the people affected as soon as practicable, telling them what happened, what information was involved and what they can do.

8. Your rights

Under the Privacy Act 2020 you can:

Access

• Ask what personal information we hold about you
• Get a copy of it

Correction

• Ask us to correct anything that is wrong
• Advertisers and agencies can edit their own listings in the dashboard at any time

Deletion

• Delete your listing and account from Settings > Account, or by email
• Escorts listed by an agency can email us directly

Complain

• Raise it with us first and we will try to put it right
• Or go to the Office of the Privacy Commissioner at privacy.org.nz or 0800 803 909

To use any of these rights, email support@museescorts.co.nz. We answer access and correction requests within 20 working days, as the Privacy Act 2020 requires. We may ask you to confirm you are the account holder before we release anything.

9. Age

10. How long we keep it

We keep personal information for as long as your listing or account is live, then delete it. When you delete your account, or ask us to, your public listing comes down immediately and the rest of your data is deleted within 30 days. Three things are kept longer: records needed for an open investigation or a lawful request from Police, records connected to a safety or bait and switch report, and anything the law requires us to keep. When we delete your account we also ask Didit to delete your face template.

Reports about a listing are kept while the report is open and for as long as they are needed to deal with the listing or with repeat behaviour. Analytics data is held by Google under its own retention settings; Muse's own daily counters are aggregated and cannot be traced back to a person.

The full schedule is in our Data Retention and Deletion Policy.

11. Changes to this policy

We update this policy when our practices or the law change. When we do, we:

• Post the new version here and update the "Last updated" date
• Email advertisers and agencies about any change that affects how their information is handled, 30 days before it takes effect

12. Contact and related policies

Questions about privacy go to:

Muse Escorts admin

Email: support@museescorts.co.nz
We respond within 20 working days as required by the Privacy Act 2020.

This policy works together with ourCookie Policy,Data Retention and Deletion Policy andTerms of Service.