Privacy Policy

Your privacy is paramount to us. This policy explains how Muse Escorts Platform collects, uses, and protects your personal information in accordance with New Zealand's Privacy Act 2020.

Last updated: 15 July 2025

Platform Disclaimer

Muse Escorts operates as an advertising platform only. We connect adults with independent service providers but do not provide any services directly, nor do we employ or manage any service providers listed on our platform.

1. Introduction

Muse Escorts Platform Ltd ("we", "us", "our") operates the Muse Escorts website and mobile applications (the "Platform"). We are committed to protecting your privacy and personal information in accordance with the Privacy Act 2020 (New Zealand).

This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you use our advertising platform to connect with independent service providers.

Due to the nature of our platform, discretion and privacy are paramount to our operations.

2. Information We Collect

2.1 Account Information

  • Email address and username
  • Age verification details (must be 18+)
  • Payment information (processed securely through third-party providers)
  • Profile information you choose to provide

2.2 Platform Usage Data

  • IP addresses and device information
  • Browser type and operating system
  • Pages visited and time spent on platform
  • Search queries and filters used
  • Interactions with advertisements and profiles

2.3 Communications

  • Messages sent through our platform messaging system
  • Customer support communications
  • Feedback and survey responses

2.4 Advertiser Information

For service providers advertising on our platform:

  • Business verification documents
  • Contact information and business details
  • Photos and content for advertisements
  • Availability and service information

3. How We Use Your Information

3.1 Platform Operations:

  • Facilitate connections between users and service providers
  • Process payments and manage accounts
  • Verify age and identity for platform access
  • Maintain platform security and prevent fraud

3.2 Platform Improvement:

  • Analyze usage patterns to improve user experience
  • Develop new features and services
  • Conduct research and analytics

3.3 Legal Compliance:

  • Comply with New Zealand laws including the Prostitution Reform Act 2003
  • Respond to legal requests and court orders
  • Protect against illegal activity

4. Information Sharing and Disclosure

We do not sell or rent your personal information to third parties.

4.1 With Your Consent:

  • Profile information visible to other platform users (as per your settings)
  • Messages sent through our platform to intended recipients

4.2 Service Providers:

  • Payment processors (for transaction processing)
  • Cloud hosting providers (for data storage)
  • Analytics providers (aggregated data only)

4.3 Legal Requirements:

  • When required by New Zealand law
  • To respond to legal process or government requests
  • To protect our rights, property, or safety
  • To prevent fraud or investigate potential violations

5. Data Security

We implement industry-standard security measures to protect your personal information:

  • SSL encryption for all data transmission
  • Secure data storage with access controls
  • Regular security audits and monitoring
  • Employee training on privacy and security
  • Two-factor authentication options

However, no internet transmission is 100% secure. We cannot guarantee absolute security but will notify you of any breaches as required by law.

6. Your Privacy Rights

Under the Privacy Act 2020, you have the following rights:

Access Rights

  • Request access to your personal information
  • Receive a copy of your data

Correction Rights

  • Request correction of inaccurate information
  • Update your profile information

Deletion Rights

  • Request deletion of your account
  • Remove specific information (where legally permissible)

Complaint Rights

  • Lodge complaints with us
  • Contact the Privacy Commissioner

To exercise your rights, contact us at privacy@museescorts.co.nz

7. Cookies and Tracking

We use cookies and similar technologies to:

  • Maintain your login session
  • Remember your preferences
  • Analyze platform usage
  • Improve security

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

8. Age Requirements

18+ Only Platform

  • Our platform is strictly for adults aged 18 and over
  • We do not knowingly collect information from minors
  • Age verification is required for all users
  • We will immediately delete any information discovered to belong to a minor

9. Data Retention

We retain your information for as long as necessary to:

  • Provide our platform services
  • Comply with legal obligations
  • Resolve disputes and prevent fraud
  • Enforce our terms of service

When you delete your account, we will remove your personal information within 30 days, except where retention is required by law.

10. Changes to This Policy

We may update this Privacy Policy to reflect changes in our practices or legal requirements. We will:

  • Post the updated policy on our platform
  • Update the "Last Modified" date
  • Notify users of significant changes via email
  • Provide 30 days notice for material changes

11. Contact Us

For privacy-related questions or concerns, contact us:

Privacy Officer

Email: privacy@museescorts.co.nz
Response time: 5 business days

General Support

Email: support@museescorts.co.nz
Response time: 24 hours